Integrated communication with any changes effective instantly
Unified communication interface to provide superior support with quicker response times.
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Why Leading Enterprises Choose EVOX
Kaiyuan
Import and export customs clearance services
Instant setup multiple, teams across different locations.
Mobile extensions for staff working at container sites.
System integration costs slashed with ECLIK.
Achieve net zero
EVOX helps enterprises strengthen their brand image and achieve corporate social responsibility through low-carbon transformation
EVOX operates on AWS, allowing switch power consumption to reach zero. Compared to traditional PBX or IP PBX systems, it can reduce carbon emissions by nearly 90%, effectively minimizing overall carbon footprint.
Expand flexibly and manage efficiently
Empowering high-efficiency operations through full integration and flexible mobility.
Stay connected and efficient wherever you are.
Make and receive calls from mobile, desktop, or IP phone—anywhere, anytime, without missing a business opportunity.
Learn MoreMake smarter decisions with data and boost your brand credibility.
Automated data insights for smarter decisions; show the company number on mobile calls to boost professionalism and safeguard staff privacy.
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Social CRM Contact Management & Database Integration – Clear Customer Insights at a Glance
Build a dedicated database with customizable contact fields, automatically integrate social media contacts, accurately match customer data and track relationships between organizations and contacts.
The Activity tab provides a comprehensive view of all customer interactions for improved efficiency.
A user-friendly interface and modular management facilitate data analysis and report generation, helping businesses leverage insights more effectively.
Unify your brand with integrated branch stores
With regional numbers across Taiwan, your branches or stores in different locations can receive calls through the same automated attendant or live representatives.
Headquarters can simultaneously manage multiple branch accounts, handle billing uniformly and monitor extension settings and call statuses for each branch.
Branches can adjust their auto attendant and other settings to enhance operations and reduce the burden on the head office.
Cloud integration streamlines efficiency
Digitizing voice and moving to the cloud allows you to integrate with other cloud-based CRM, ERP, POS and social media platforms. EVOX partners include Salesforce, Vital CRM, Super 8 and Whoscall. Customer service teams can access essential customer information in their accustomed systems to significantly enhance the overall customer experience.
Safer and more robust services
EVOX is built on the world's most advanced AWS platform, providing exceptional cybersecurity measures and comprehensive protection through SBC (Session Border Controller).
The EVOX App employs OAuth 2.0 and two-factor authentication (2FA) to ensure user identity security. Additionally, it has received APP certification from the Industrial Development Bureau's Mobile Application Security Alliance.
EVOX has passed vulnerability assessments and penetration testing to verify the integrity and security of the system.
PBX can't keep up with your business needs, but you're facing challenges migrating to the cloud?
Deciding whether it's worth losing your investment by replacing existing equipment?
Struggling to find a path to the cloud for your complex system?
Difficulty addressing the varying needs of different departments?
Seamless upgrade with gradual cloud migration path
The perfect solution for integration traditional PBX with cloud services.
Learn moreOur Products
EVOX Connect Omnichannel Cloud Contact Center
The ideal combination of cloud PBX and professional customer service features. Use EVOX Connect to easily establish an effective customer service system for your business. Seamlessly integrate EVOX Connect with your other cloud systems for a unified, complete customer service experience.
Learn MoreEVOX CloudTalk Phone System
The perfect combination of cloud PBX and mobile extensions so your employees can enjoy the convenience and flexibility of mobile business while maintaining excellent call quality.
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